Refund policy

OVRYAA LTD – Returns & Refunds

At Ovryaa LTD, your satisfaction is our top priority. If something doesn’t meet your expectations, we’ve made our return and refund process simple, fast, and customer-first.

Hassle-Free Returns

We offer a 14-day return window from the date your order is delivered. If you're not completely satisfied with your purchase, simply reach out to us within this period.

Here’s how it works:

  • No return fees — you don’t need to worry about shipping costs.
  • No repackaging or label printing — our courier will handle everything.
  • Courier pickup — we’ll arrange for your item to be picked up directly from your doorstep.

Fast Refunds

Once the item is picked up and confirmed for return:

  • Your refund will be processed almost instantly to your original payment method.
  • No hidden fees. No deductions.

We believe returning something should be just as smooth as buying it — that’s why we’ve built our process to be quick, friendly, and stress-free.

Easy Return Request

Just email our team at info@ovryaa.com with:

  • Your name
  • Order number
  • Reason for the return (optional but appreciated)
  • Clear photos of the item, showing the condition of the product
  • Videos (if applicable) to demonstrate the issue or defect

Including visuals helps us process your return faster and more efficiently. We’ll handle the rest.